Firstly, let's check who you need to contact!
1) Eequ is the booking platform - we do the tech stuff.
2) The Mentor is the provider - they're in charge of everything else
If you need to speak to the Mentor about the learning experience please use the green "CONTACT" button on the listing (see below).
The mentor will help you with any questions about bookings, cancellations, refunds, waiting lists and just about anything to do with their learning experience.
If you need to speak to Eequ, the booking platform, about tech stuff don’t hesitate to reach out to us with your queries or suggestions.
Tech support Live chat: Click on chat in the bottom right corner of the screen
Tech support Email: firstname.lastname@example.org
Tech support Phone: 07557 093609
Your input is invaluable to us and the continuous improvement of our product.
If something’s wrong or you have a suggestion, choose one of the options below.
Report a bug - Let us know what's wrong
Request a feature - Tell us what you'd like to see next