The bespoke invoice is there for when you want to offer - or a learner asks for - something a bit different to your normal listing. This could be:
deposit or instalment
'top-up' payment for extras such as equipment
'top-up' payment if booker paid less than they should have
adding an extra learner to a fully booked group
'catch-up' payment if a booker forgot to pay/you forgot to charge
Here's a list of some of the more complicated scenarios, and how to get the best out of the bespoke invoice:
You want to top up a booking value or add a payment for something extra, like equipment. The booker has already paid something for the course/workshop.
Solution: Don't select the pre-existing date - you will not be able to charge for this date again. Instead, add the date(s) of the workshop/course as a new date(s). It will appear as a separate block to your existing one but there will be a record for the correct date.
Your booker forgot to book/pay but attended a session.
Solution: Check your existing dates for the relevant block and select it. This will show the booker as attending all the sessions in the block, but you can customise the price.
You want to bill someone for something in the past that you never created a block for.
Solution: Create a block in the past. They will be invoiced for these dates.
You want to bill someone for an existing block but they didn't attend every session and you don't want their invoice to show all historic sessions in the block.
Solution: Don't select the pre-existing block. Just add the dates they attended in the past instead. The record will be separate to the other attendees but accurate.
You want to add an additional place onto your block.
Solution: Just select the block and when the invoice is sent and paid for an extra place will be added. This will appear in your schedule as 13/12 place booked (for example). This is a way to add an extra place without having to do so for all of your courses.