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How do I cancel a booking?
How do I cancel a booking?

I want to cancel a booking I have made but I don't know how.

Nancy Gerrard avatar
Written by Nancy Gerrard
Updated over a week ago

Double-booked? Unwell? Just can't make it that day? Don't worry, it's easy to cancel your booking.

Go to your Schedule Page

Find the Session you want to cancel and click Cancel Session

You will be shown a Cancel Form to complete

Can I part-cancel for one child or for some of the sessions?

Yes! You can cancel any session for any learner.

What if my booking is waiting for approval?

No problem. You can cancel your booking while it is waiting for approval. If you have made a payment you will be refunded straight away.


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