Bookers
Help and tips for anyone who's made a booking
By Iryna and 5 others6 authors16 articles
- Introducing Eequ: How to use EequA parent's introduction to Eequ: how to find, book and manage children's activities, message providers and see your schedule.
- Is the experience I have booked insured?Whether an activity booked on Eequ is insured, where to see a provider's Public Liability Insurance, and what to ask before you attend.
- Safeguarding FAQsHow safeguarding works on Eequ, what safety information providers can show on listings and what parents should check before booking.
- Safe-guarding Advice for ParentsSafeguarding advice for parents: how Eequ works as an introducer, what safety information providers declare and what to check before booking.
- Booking FAQsAnswers to common parent questions about booking on Eequ, including how to book, prices and what happens after you pay.
- Learners: Cancellation/Refund FAQsHow parents cancel a booking on Eequ, how provider cancellation policies work and when you can get a refund.
- How do I cancel a booking?Double-booked? Unwell? Just can't make it that day? Don't worry, it's easy to cancel your booking.
- How do I get a bespoke invoice?I want a bespoke invoice for an experience but I don't know how to get it.
- How to Print a Receipt for a BookingThe printed receipt can serve as proof of payment for various services, such as childcare payments.
- How to Register Your InterestHow and when you can register your interest
- How do I join the waiting list?You can join the Waiting list for a fully booked block of dates or specific sold out dates, to be notified when a place becomes available.
- How to find my Mentors childcare detailsEasily access your Mentor's childcare information in just a few clicks from your Booking page.