You can send a group message to the bookers of any session by going to your Schedule Page.
You can send a copy to yourself as well.
Click on PAST DATES to send a message to a group that has already attended. This is useful to send messages about lost property or to ask bookers to leave a review.
How do I send a marketing email to a larger group of customers?
Go to your My Listing page, find the Listing and click Manage Listing.
Do I need my customer's permission to send them an email?
You do not need permission to send an email to a customer for the purpose of delivering the service they have enquired about or booked. We call this a 'transactional email'.
📧 Transactional email examples:
Lost property
Notice of change of venue, meals, rules, and policies.
Preparation or follow on materials or advice.
Request for a review.
You do need marketing consent to send an email to promote new dates or another event. We call these 'marketing emails'.
💌 Marketing email examples:
Promoting new dates or activities
Sending general information about your area of interest, not related to the booking