You can send a group message to the bookers of any session by going to your Schedule Page.
‼️ Note: Attendees waiting for approval are clearly labelled. If you do not wish the message to be sent to them, uncheck the green check box.
You can also check the box to send a copy to yourself ⬇️
Click on PAST DATES to send a message to a group that has already attended. This is useful to send messages about lost property or to ask bookers to leave a review.
How do I send a marketing email to a larger group of customers?
Go to your My Listing page, find the Listing and click Manage Listing.
Do I need my customer's permission to send them an email?
You do not need permission to send an email to a customer for the purpose of delivering the service they have enquired about or booked. We call this a 'transactional email'.
📧 Transactional email examples:
Lost property
Notice of change of venue, meals, rules, and policies.
Preparation or follow on materials or advice.
Request for a review.
You do need marketing consent to send an email to promote new dates or another event. We call these 'marketing emails'.
💌 Marketing email examples:
Promoting new dates or activities
Sending general information about your area of interest, not related to the booking