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Mentors
Mentors
Help and tips for Providers and HAF
How do I edit my group size?How to edit your group size at any time
Getting started
Everything you need to know to get started with Eequ
Who can be a Mentor on Eequ?
How do I join to become a Mentor?
Eequ pricing structure
Payment FAQs
Getting ready for an event
How to Conduct a Risk Assessment
Safeguarding Advice for Mentors
Listings
Everything you need to know about setting up and managing your listings
My ListingsArticles to help you manage your Listings4 articles
Create a ListingShowcase your event with rich descriptive text, add beautiful images, add team members4 articles
Listing DatesAdd and manage dates and times, edit group size and control what tickets are available to book6 articles
Listing TicketsSet up and manage your tickets3 articles
Listing SettingsControl how your Listing behaves1 article
Waiting lists and Register interest4 articles
WorkflowsAdd extra modules to enhance your you Listings capabilities 5 articles
Bookings
Managing, cancelling and messaging customers
Bookings FAQs
What happens when I receive a booking?
How can I see my Ticket Availability?
How to partially decline a booking
What happens when I reach my maximum group size?I want to know what happens when the maximum group size is reached.
How can I see a child's date of birth?
Mentors: Cancellation/Refund FAQs
How a Mentor Cancels a Booking or session
Video Tutorial for Mentors: How do I cancel an upcoming workshop or course?
How to Instantly Approve bookingsSwitch on Instant Book in your settings
How to find my Mentors childcare detailsEasily access your Mentor's childcare information in just a few clicks from your Booking page.
Schedules and Registers
View and manage up coming events
How to take a Register
How to add a second checkbox for collection on the Register
How to send a group message
How to customise and print your register
How to export your registers in bulkHow to run a report to see your attendees over a range of dates
Organisation page
The place to collate listings, share with the public or your community
Create an Organisation Page
How to share your listing or organisation pageSharing your listing or organisation page is a great way to attract more bookings and make it easy for learners to find your sessions.
Administration
Manage your team, data, bank/Stripe accounts
How to grant Admin Access to your account
How to Access an Account When You Have Been Granted Admin Rights
How to give someone access to your accountHow can I give a member of staff permissions?
How do I get paid?
Exporting or Downloading Data
How to download an email list
Reflections
Understand how Eequ's review system works
How do I view my Reflections?
How do I prompt my learners to give a review?