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How do I cancel a booking?
How do I cancel a booking?
Avida Hancock avatar
Written by Avida Hancock
Updated over 2 months ago

Double-booked? Unwell? Just can't make it that day? Don't worry, it's easy to cancel your booking.

Go to your Schedule Page

Find the Session you want to cancel and click Cancel Session

You will be shown a Cancel Form to complete

Can I part-cancel for one child or for some of the sessions?

Yes! You can cancel any session for any learner.

What if my booking is waiting for approval?

No problem. You can cancel your booking while it is waiting for approval. If you have made a payment you will be refunded straight away.


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