A booking can be created for any number of siblings/children under the same email of a parent/carer.
🎥 Video Tutorial
📝 Step-by-step guide
Start by going to MENU > Create a booking
2. Then select the listing and dates you would like to create a booking for and select NEXT
3. Select Create a new attendee
4. Enter the account holders details which include: email address, phone number, first name and surname
5. A message will appear letting you know that this customer is new to Eequ and they will be invited to claim their account.
6. Enter the first siblings first name and surname
7. Select CONTINUE
8. Select a ticket
9. Complete required checkout questions:
Date of birth
Confirm eligibility if the child is eligble for benefit related free school meals
Tick any other statements that apply to the child
10. Select SAVE
11. Select Create a new attendee again to add the second sibling
12. Type in the account holders (parent/carer) email again, this will populate their name and phone number.
13. Add the second child's name and surname in the who is the attendee? section
14. Select continue
15. Repeat steps 8 & 9 to add a ticket and complete the required checkout questions.
16. You will see attendees group together under the same account holder.
Add as many siblings/attendees as you require.
11. Double check the booking looks right then select NEXT
12. Add a message if you need to and review your bookings, then select CONFIRM BOOKINGS
13. You will get a confirmation message, which gives you the option to create another booking or view your bookings on your bookings page
14. The account holder will receive an email confirming their booking details and asking them to claim their Eequ account, after the council approves eligibility.
