A booking can be created for any customer with an email, including:
An existing customer
A new customer
Check out this article if the customer has an Eequ account but has never booked with you before
How to create a booking for a new customer with a new email?
Start by going to MENU > Create a booking
2. Then select the listing and dates you would like to create a booking for and select NEXT
3. Select Create a new attendee
4. Enter the account holders details which include: email address, phone number, first name and surname
5. A message will appear letting you know that this customer is new to Eequ and they will be invited to claim their account.
6. Enter the attendee first name and surname (or select same as account holder if the attendee is the account holder)
7. Select CONTINUE
8. Select a ticket
9. Complete required checkout questions:
Date of birth
Confirm eligibility if the child is eligble for benefit related free school meals
Tick any other statements that apply to the child
10. Select SAVE
11. Double check the booking looks right then select NEXT
12. Add a message if you need to and review your bookings, then select CONFIRM BOOKINGS
13. You will get a confirmation message, which gives you the option to create another booking or view your bookings on your bookings page
14. The account holder will receive an email confirming their booking details and asking them to claim their Eequ account.
