Eequ pays you out depending on the payout method you have chosen in your payout settings.

To view your payouts, payments, balance, settings and more, start by heading to your menu, and select Account then Payouts.

The Balance tab is your starting point. Here, you can view upcoming payouts, track payments in transit to your bank account, and withdraw any available funds. You can also filter by session date range.

Upcoming payouts include payments that are still being processed by Stripe, and payments that are cleared and available to withdraw.

If you select the Withdraw Funds button, you will see:

Reserved Amount: The sum of any reserved funds. These funds are temporarily held when you have pending refund requests, bookings awaiting approval, or active disputes.

Available to Withdraw: This is the amount currently available for you to withdraw to your bank account.

Please allow 3-5 business days for funds in transit to reach your bank account.

Payouts are set to to automatic by default. You can change this to manual in your settings tab.

On this tab you will be able to see all your payout transactions and your total paid out in date range.

On your new Payments tab, you can easily track all payments and their associated bookings in one place. View refunds, payment totals, earnings, and the status of every transaction at a glance.

Your settings tab includes your payout method payout descriptor, and a toggle to turn on an automatic remittance letter.

Choose 1 of 2 options:

​1. Automatic payouts — you’ll receive everything in your cleared balance, including funds for activities that haven’t yet been delivered, every Tuesday at 9:00AM.

2. Manual payouts — This option switches off weekly payouts and allows you to manually manage withdrawals on your own schedule.

You can add a custom payout descriptor, making it easier to identify and manage payouts across your accounts and transactions.

You can enable automatic remittance letters to be sent to a list of added recipients. You can preview the letter beforehand to see exactly what they will receive.

Export all the information you need regarding your payouts by selecting the export button, which will reveal 3 options to download.

A detailed list of all the payments received, including refunds, VAT and fees.

A complete record of all payouts sent to your bank account.

VAT receipt for payments received within the selected date range.