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How to cancel one attendee and keep others in place
How to cancel one attendee and keep others in place

If you receive a booking that can only be partially approved you can cancel one attendee

Avida Hancock avatar
Written by Avida Hancock
Updated over a week ago

Sometimes a Mentor will receive a booking with some attendees or sessions they don't want to approve. There might be an error with the bookings, such as a parent accidentally booking on with a child. Let's find out the best way to handle this.

When you only want to accept some learners or some sessions

  1. Approve the booking

  2. Click CANCEL

  3. Select the attendees and sessions you want to remove

  4. Add an explanation

  5. Confirm and cancel

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