How to correct my child's name
When you make a booking you are asked to add the ATTENDEE's information. If you later realise that you made a typo error or added a middle name unnecessarily, you can edit this.
We need the first name and surname as it appears on the school register. Middle names should not be included. This is so that it can be matched to their name and date of birth on the Free School Meals or referral list. This is done automatically on Eequ.
If you edit your child's name or date of birth, these changes will update in all existing bookings automatically. If the booking is 'Waiting approval', please edit the details as soon as possible so that your council can match you to the eligibility list.
However, if you have already been declined, you will need to edit these details and book again.
Option 1: From your Profiles Page
Login to www.eequ.org
Open your Menu in the top left corner
Go to your Account > Profiles
Click on the Tab with your child's name
Check and edit the details
Option 2: During checkout
Find the listing and Book again
In Step 1 of the checkout click 'Edit profile' next to the child's name
A modal will pop up and allow you to edit the details.
Who should I contact if I need help?
If you have any questions about the activity, please contact the MENTOR using the button on the listing or via your Messages page
If you need technical support, please contact Eequ using the chat icon on the bottom right of this screen.