How to use register care flags

What are care flags?

Register care flags are icons on your Eequ register that highlight important attendee information from booking questions.

Care flags on the register:

Allergy – Quickly identify attendees with allergies
Medical – See at a glance when an attendee has relevant medical information.
SEND – Easily identify attendees with special educational needs and disabilities.
Diet – Quickly spot dietary requirements.
Photo opt-out – Clearly see which attendees have opted out of photos.

Each flag shows next to the attendee's name, so you can also use the new register filters and tabs to quickly find every attendee with a specific care flag, such as all children with allergies.

How to turn on register care flags?

Care flags only work with Eequ's standard booking questions. Switch these on and the matching flags will appear on your register for new bookings.

See full information below or book a complimentary call with our success team to check all your custom questions are set up in the best way possible.

Book a call

Step by step guide:

Go to Menu > Advanced features > Custom booking questionnaire.
Find the standard questions (Allergy, Medical, SEND, Diet and Photo opt-out).
Switch the toggle on for each question you want to ask at booking.
Choose which listings and tickets each question applies to. For example, use them on child tickets but leave them off adult tickets.

💡 Tip: The Allergy and Medical questions are switched on automatically.

Care flags for council-funded and HAF Mentors

If you run council-funded or HAF (Holiday Activities and Food) activities, all standard questions are applied automatically to paid tickets on your council-funded listings.

This means you collect the same attendee information for paid and funded places, and care flags show for every child on the register.

What you can and can't change

To keep things consistent for families, standard questions can't be reworded, and their answer options and required settings are fixed.

You can still choose which listings and tickets each standard question applies to.