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Mentors: How To Add a Ticket For The Expanded FSM Children (Crisis Resilience Fund)

If your council has told you to offer a ticket for children who are no longer eligible for HAF because they receive expanded free school meals, follow these instructions to add the ticket.

Written by Louise Digby

Step 1: Add a note to the summary:

You can copy and paste the text below:

This activity offers places through the HAF programme and the Crisis Resilience Fund, as well as paid places. Please take care to choose the correct ticket.


Step 2: Add a 'Which Ticket' section:

Find an optional text section:

And copy and paste the below:

Which Ticket?

This activity offers places through the HAF programme and the Crisis Resilience Fund, as well as paid places.

Please select the correct ticket for each child:

  • Targeted FSM HAF Ticket = your child receives targeted free school meals (household income under £7,400 and on universal credit, or has income related ESA, Guarantee Pension Credit, asylum support or no recourse to public funds).

  • Expanded FSM Ticket = if your child receives expanded free school meals, (household income over £7,400 and on universal credit)

  • Paid Ticket = if you’re paying for the place.

Discretionary Places

A small number of HAF places may be available for children who do not get free school meals but need extra support. Your council decides who can get these places. If you think your child may qualify, choose the Targeted FSM HAF ticket and select the reason in the booking questions. Please note that a place is not guaranteed.

Check the eligibility wording against the council’s criteria before publishing.


Step 3: Add our helpful video to your listing

We've recorded a quick video to guide bookers to choose the correct ticket:

To add this video, on the listing page scroll down to the optional video section and click add video:

Next, copy the link below, and paste it into the URL box that has appeared:

to be added


Step 4: Add signposting to the date block:

Copy and paste the below message to the date block title, as shown in the screenshot below:

Please take care to choose the correct ticket.


Step 5: Add an Expanded Ticket

  1. Click Add Ticket:
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  2. Select 'Council-Funded Ticket':
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  3. Enter the specific council programme, taking care to choose the correct programme:


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  4. Name the ticket and include a description to help the booker choose correctly (copy and paste from below):

    Targeted FSM Child

    Choose this ticket if your child receives Targeted free school meals

    Expanded FSM Child
    Choose this ticket if you child receives Expanded free school meals.


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4. Save, and repeat for your next council-funded ticket.
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5. Add a paid ticket if you are able to accommodate paid places. Simply select 'Standard Ticket':​
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Eequ charges a nominal transaction fee for paid tickets only. There are no contracts or subscriptions!
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Step 6: Set Ticket Limits:

If there are limits to the funded spaces, providers can set a limit for each funded ticket based on the number of places allocated to that programme. For example, if they have 10 Targeted FSM HAF places and 10 Expanded FSM places, they should enter a ticket limit of 10 for each:

Your council will tell you how many funded places to make available.


Step 7: Attend a dedicated CRF provider workshop

If tickets haven't been added at that point, you can add them during the meeting.

🗓️ Friday, November 13

⏰ 11:30am – 12:30pm
👩🏻‍💻 Microsoft Teams meeting

🗓️ Monday, November 16

⏰ 4:00pm – 5:00pm

👩🏻‍💻 Microsoft Teams meeting

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