This accessibility statement applies to eequ.org
Last update: 13 August 2026
Our commitment to accessibility
This website is run by Eequ Ltd. We want as many people as possible to be able to use this website.
We recognise that accessibility is an ongoing journey. We are committed to improving the accessibility of our website and continue to consider accessibility throughout our design and development processes.
What you can expect
For example, you should be able to:
Experience text and elements that are fully responsive when resizing the browser window.
Zoom in up to 300% without text spilling off the screen.
Navigate most of the website using just a keyboard
Navigate most of the website using speech recognition software.
Listen to most of the website using a screen reader (including the latest versions of JAWS, NVDA and VoiceOver).
We have also made the website text as simple as possible to understand.
AbilityNet provides advice on making your device easier to use if you have a disability.
How Eequ supports accessibility
We have taken a range of steps to improve the accessibility and usability of our website.
Visual accessibility
This includes:
Responsive web design, allowing content and interface elements to adapt to different screen sizes and browser window sizes.
Support for browser-based text resizing and zoom.
Working towards appropriate colour contrast minimums across the website.
Image descriptions and alternative text for Eequ-created content where appropriate.
Map zoom controls to allow users to enlarge map content.
Map pan controls to allow users to move around interactive maps.
Screen reader accessibility
We work to ensure that the website can be understood and navigated using commonly used screen readers, including JAWS, NVDA and VoiceOver.
This includes:
Using appropriate semantic HTML and page structure.
Providing meaningful headings and page titles.
Providing descriptive names for interactive controls.
Reviewing the way content and controls are announced by screen readers.
Removing or reducing unnecessary duplication in links and interactive elements.
Keyboard and mobility accessibility
We aim to make the website usable without requiring a mouse or other pointing device.
This includes:
Keyboard navigation across most areas of the website.
Interactive controls that can be operated using a keyboard.
Map zoom and pan controls that provide alternatives to mouse-based interaction.
Audio and video
Open captions for video content on Youtube and in our help articles.
Cognitive accessibility
This includes:
Using clear and straightforward language wherever possible.
Providing predictable navigation and page structures.
Providing a "Next page" option in most areas where infinite scrolling could make navigation more difficult.
Designing interfaces to reduce unnecessary complexity and repetition.
Compliance status
This website is partially compliant with WCAG 2.2 AA standard, due to the non-compliances and exemptions listed below.
Known limitations
Current known limitations include:
Some text spacing (line height and paragraph spacing) cannot currently be customised by the user.
Some user-generated images do not have text alternatives
Non-accessible content
Disproportionate burden
Some images provided by users of the platform do not have text alternatives. As a result, screen reader users may not be able to access the information these images convey.
An example is the images uploaded by Mentors to illustrate their learning experiences on Listing Pages. Mentors are independent traders and are responsible for the content they provide.
Images without text alternatives fail WCAG 2.2 success criterion 1.1.1 (non-text content).
Following assessment, we believe manually providing alternative text for all user-uploaded images would impose a disproportionate burden under Regulation 7 of the accessibility regulations.
What we're doing to improve accessibility
We are continuing to improve the accessibility of the website through ongoing design, development and testing.
Our current work includes:
Reviewing the logical flow of navigation and the focus order across all pages.
Ensuring touch target sizes meet the minimum requirements of WCAG 2.2 Success Criterion 2.5.8 (Target Size (Minimum)).
Combining duplicate image and text links on listing pages so screen reader users hear each listing's link announced once rather than twice.
Adding appropriate heading markup to key page titles and modals so screen reader users can navigate directly to relevant sections.
Replacing generic button labels such as "Select" with more descriptive, action-specific text so users can understand the purpose of each control.
Connecting form fields to their associated labels so screen reader users can understand what information each field requires.
Expanding the range of automated and manual accessibility tests used throughout our design and development processes.
Actively seeking feedback from users with a range of accessibility needs to help us identify barriers and prioritise improvements.
We recognise that accessibility is an ongoing process and will continue to review, test and improve the website as part of our development work.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on here or think we’re not meeting accessibility requirements, contact: hello@eequ.org. The design and development team will respond within 7 working days, and explain what steps we will take.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email hello@eequ.org
We’ll carefully consider your request and respond within 7 working days.
Contacting us by phone or arranging a video meeting
If you’re D/deaf, hearing impaired, or have a speech impediment, you can contact us using a text relay service such as Relay UK. Just let us know if you’ll be using this when you call.
If you contact us at least 7 days before your video meeting, we can arrange a British Sign Language (BSL) interpreter.
You can contact us by email on hello@eequ.org.
Preparation of this accessibility statement
This statement was prepared on 13 August 2026. It was last reviewed on 13 August 2026.
This website was last tested on 10 August 2026 using multiple accessibility testing tools, including:
aXe
Lighthouse
WAVE
We tested a representative sample of pages prioritising the most common usage paths based on data from Google Analytics. These included most visited pages such as landing pages, search pages, organisation pages and listing pages.
Full Lighthouse accessibility test reports are available on request.
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