"My listing has 15 places available to book but the booking page says it's fully booked?"
Have you got your Waiting List turned on? If yes, read on.
Why can't I take bookings?
As soon as you have become Fully Booked for the first time, the Waiting List becomes active and no one from the public can book.
Please note that after you are Fully Booked and the Waiting List becomes active you might Decline or Cancel some bookings, freeing up some places. However, the Waiting List remains active to allow you to control the available space from your queue of waiters.
What do Bookers see?
The public Booking Page will be displayed as Fully Booked (no one can book) and Join the Waiting List will be displayed.
How do I invite waiters to book?
You have to manually send them a magic link to be able to book.
How to allow bookings again from the Booking Page
You have two options:
Use your Waiting List
Send everyone a magic link
Remove everyone to clear your waiting list
Turn off your Waiting List
How to invite people to book from the Waiting List
Go to My Listings from the main Menu
Scroll to the Listing in question and click Manage Waiting List
How to turn the Waiting List off
Go to My Listings from the main Menu
Select the Listing in question and turn the Waiting List toggle title to the Off position
FAQs
What happens if I turn the Waiting List off but have people on the list?
No problems, the people on the list remain on it and you are able to still send them a Magic Booking Link.
This option works well if you want to open the Booking Page to the public immediately but want to oblige the people who signed up and give them a chance to book.
Can I remove people from the Waiting List?
Yes, you can.
Click on the dustbin icon next to their name to remove them from the list.