⚠️ Eequ is the booking platform hosting your Mentor and as such, cannot answer questions on behalf of a Mentor*.
*Mentor is Eequ's word for Provider.
Get started
Log in to your Eequ account
Contact your Mentor using Eequ's Messaging service
Go to the Menu
Click Messages
Click the message thread of the provider you booked with
On the message page, type your message in the message field (at the bottom of the screen)
Click the green button to send
Contact your Mentor by email or phone
If your Mentor does not reply to your messages on Eequ, use the details on the Schedule page and Booking page.
⚠️ You must have made a booking to view this information
From the Schedule page
Go to the Menu
Click Schedule
Go to the booking required
Click Contact Mentor
Find the Mentor's phone number at the top of the page
From the Booking page
Go to the Menu
Click Bookings
Go to the booking required
Click the round, green button
Open Mentor's contact details section
Click the phone number or email address to open phone/email app (or click the copy icon to copy/paste)
