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Bookers
Help and tips for anyone who's made a booking
How do I join to make bookings?Want to find out how to create an account with Eequ? You're in the right place.
Is the experience I have booked insured?Find out about insurance.
Safeguarding FAQsCommon questions and more info about safeguarding
Safe-guarding Advice for ParentsGuidelines for parents about safe-guarding
Booking FAQsEverything we're asked by learners about booking.
How do I make a booking?Find out how to book for the first time.
How to book a HAF sessionFind out how to book your favourite HAF activity
How to book with Tax-Free Childcare Payments or Childcare SchemeLearn how to add your Childcare Scheme and Reference number and confirm your Childcare Payment on Eequ
How do I cancel a booking?I want to cancel a booking I have made but I don't know how.
Learners: Cancellation/Refund FAQsGuidelines for Learners/Parents on how to cancel
Why do I need to create a child profile?I want to know why I have to create a child profile.
How do I add my profile information?I want to complete my profile but I don't know how.
How to Edit my child's nameLearn how to edit your profile or your children's profiles
How to correct my child's date of birthYou might be asked by your Council or HAF provider to correct your child's date of birth or name. This article explains how to do it.