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Create a booking for an existing customer

How to create a booking for an existing customer that booked with you before

Sarah Haddad avatar
Written by Sarah Haddad
Updated this week

Go to MENU > Create a booking

2. Select the listing and dates you would like to create a booking for and select NEXT

3. Search for the attendee's name or account holder's name

4. Ensure you've selected the correct profile and confirm the attendee by selecting the circle

5. Select a ticket

6. Select CHANGE PRICE if you would like to set up a custom price for the booking, otherwise select NEXT

To change the price, enter the new total and select SAVE, then NEXT

7. Select populate answers from previous booking. As it is an existing and previous booker, the checkout questions can be populated from previous bookings.

8. Select SAVE

9. Double check the booking looks right then select NEXT

10. Add a message if you need to and review your bookings, then select CONFIRM BOOKINGS

11. You will get a confirmation message, which gives you the option to create another booking or view your bookings on your bookings page

12. The bookers will receive this email with their booking details


If you need any help creating a booking, please go to MENU > message support!

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