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Create a booking for a new attendee with an existing customer

Create a new attendee for an existing customers profile

Sarah Haddad avatar
Written by Sarah Haddad
Updated this week

  1. Go to MENU > Create a booking

2. Select the listing and dates you would like to create a booking for and select NEXT

3. Select create new attendee

4. Select 'Search for and add existing an customer'

5. Type the account holders name and select their name

6.This will automatically fill in the account holder's details. If there are any linked profiles, you'll be able to select one. Otherwise, choose 'Add new attendee'.

7. Add the attendee details in 'Who is the attendee?' section

8. Select CONTINUE

9. Select a ticket

10. Select CHANGE PRICE if you would like to set up a custom price for the booking, otherwise select NEXT

To change the price, enter the new total and select SAVE, then NEXT

11. Complete required checkout questions:

  • Date of birth

  • Confirm eligibility if the child is eligble for benefit related free school meals

  • Tick any other statements that apply to the child

12. Select SAVE

13. Double check the booking looks right then select NEXT

14. Add a message if you need to and review your bookings, then select CONFIRM BOOKINGS

15. You will get a confirmation message, which gives you the option to create another booking or view your bookings on your bookings page

16. The account holder will receive an email confirming their booking details and asking them to check and pay if it's a paid booking, or complete the checkout questions.

If you need any help creating a booking, please go to MENU > message support!

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