If your council uses Eequ centrally such as East Sussex, Herefordshire, Portsmouth, Milton-Keynes, Newham and Redbridge, taking HAF bookings will be a piece of cake đ°
Step 1: The parent makes a Booking Request
Eequ sends them an email to keep them in the loop.
Step 2: Eligibility check is done by the Council
You will see the eligibility status of the booking on your booking page. If the top label turns green, all the children on the booking are eligible, and it's your turn to make the final decision.
At the end of the booking row, click VIEW DETAILS to see the checkout answers
Review the childâs needs
If youâre happy to approve, click the green APPROVE button
If the top label is yellow and says ELIGIBILITY PENDING, you don't need to do anything. Your council will be looking into this booking, and the label will change soon.
If you click approve before the eligibility label has turned green, we will show you a warning modal.
If you need to Decline, you will get a chance to add a personal message, and we will send a full email to the booker.
STEP 3: Once the booking has been approved, we will send an email to the booker.
They will see their booking status change to 'Approved' on their Schedule and Booking page on Eequ.
Once you approve the booking, the attendees will be added to your register on your Schedule Page
Check out our article on How to Take the Register
We wish you a wonderful HAF delivery. Don't hesitate to book a support call if you need help or would like to discuss using Eequ for any of your other booking needs.