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How to email non-attendees from Registers

Send a tailored email to non-attendees in seconds, helping improve attendance and ensure free HAF places are used effectively

Written by Iryna Bobechko

⚠️ This feature is only available for council-linked listings

How to Email Non-Attendees

Step-by-step guidance:

  1. Go to Menu > Registers > Past dates tab

✍️ There are two possible scenarios:

  1. The mentor has NOT yet taken the register, and the “Email non-attendees” option has not appeared yet.

  2. The mentor has already taken the register but chose to skip the “Email non-attendees” option in the Take Registers drawer.

  1. Select the “Take Register” button. After you have taken the register and attempt to close the drawer, a new modal will appear with the option to email non-attendees.

2. Select the 'View Email Template' button > a new modal will appear with the tailored email and the list of non-attendees > Select the 'Send Email' button.

3. Once you've sent an email to non-attendees, a confirmation panel will appear in the drawer.

4. If you choose to skip the option to email non-attendees for now and simply close the modal, another panel will appear in the drawer, where you can select a button to email non-attendees.

The button 'Email non-attendees' will also appear on the Registers page.

5. Once you’ve sent an email to non-attendees, a “Non-attendees emailed” label will appear on the Registers page.

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