How to set up your Pantomime or Family event

You have 60 places for your Pantomime Event.

This is to include children, siblings and adults.

Adults must accompany children.

You allow up to a maximum of two adults per child, and a maximum of two non-eligible accompanying siblings.

Use your listing description to clearly communicate to your bookers:

Edit the age range to include everyone who needs a ticket.

In this example, we have selected 'Children and adults together', with children from 2 year old (since those under two, do not need a ticket)

Set the group size to 60

NOTE: The group size is the total people you can accommodate or the total number of tickets you have (including adults and children)

Eequ will control the overall group size. However, the listing provider will need to check bookings that each booking has:

Put all dates in one block if they are shows at the same time

For different performance times, such as Matinees and evening performances, put these in clearly labelled separate blocks.

Use your block titles to explain any booking rules or provide extra information to your bookers

Clearly label your tickets and use the 'extra information to help bookers select the correct ticket' text box:

Eequ will control the overall group size. However, the listing provider will need to check bookings that each booking only has:

From your bookings page, you can hover over the attendees to see the tickets in each booking:

From here, you can approve, part approve or decline bookings:

Since this may be a very popular listing, you can choose to restrict families to book only one session per eligible learner. Go to EDIT LISTING - SETTINGS to create your rule.

PLEASE NOTE: this will be in addition to the global council rule for this listing, meaning that families eligible for learners are restricted to one session of this listing. But this will still count as one of their eight sessions provided by the council.

You have 60 places for your Family Event.

This is to include children, siblings and adults.

Adults must accompany children.

There is no maximum limit to the number of siblings and family members who can accompany, and you do not need to know their names or any other details.

However, you do need to know in advance how many people are accompanying.

DO NOT add any other tickets. ONLY the HAF Eligible Child.

Set your listing up, clearly using the block title, listing description, and extra confirmation message to describe the booking rules of your listing:

By not adding tickets for siblings or adults, you will need to monitor and adjust the family numbers carefully on each booking. Only the HAF eligible children will be deducted from the group size.

To help you with this, you may wish to add additional questions at checkout to confirm how many family members will be accompanying the eligible child: