Bookings
Managing, cancelling and messaging customers
Bookings FAQs
What happens when I receive a booking?
How can I see my Ticket Availability?
How to partially decline a booking
What happens when I reach my maximum group size?I want to know what happens when the maximum group size is reached.
How can I see a child's date of birth?
Mentors: Cancellation/Refund FAQs
How a Mentor Cancels a Booking or session
Video Tutorial for Mentors: How do I cancel an upcoming workshop or course?
How to Instantly Approve bookingsSwitch on Instant Book in your settings
How to find my Mentors childcare detailsEasily access your Mentor's childcare information in just a few clicks from your Booking page.