Bookings
Managing, cancelling and messaging customers
Bookings FAQs
What happens when I receive a booking?
How can I see my Ticket Availability?
How to partially decline a booking
What happens when I reach my maximum group size?I want to know what happens when the maximum group size is reached.
How can I see a child's date of birth?
Mentors: Cancellation/Refund FAQs
How a Mentor Cancels a Booking or session
Video Tutorial for Mentors: How do I cancel an upcoming workshop or course?
How to find my Mentors childcare detailsEasily access your Mentor's childcare information in just a few clicks from your Booking page.
How to instantly approve bookingsSwitch on Instant Book in your settings
How to add booking notesQuick guide on how a mentor can add notes to a booking
