Bookings
Managing, cancelling and messaging customers
By Katie and 5 others6 authors13 articles
- Bookings FAQs
- What happens when I receive a booking?
- How can I see my Ticket Availability?
- How to partially decline a booking
- What happens when I reach my maximum group size?I want to know what happens when the maximum group size is reached.
- How can I see a child's date of birth?
- Mentors: Cancellation/Refund FAQs
- How a Mentor Cancels a Booking or a SessionIn this article, we’ll guide you through the cancellation process from a mentor’s perspective.
- Video Tutorial for Mentors: How do I cancel an upcoming workshop or course?
- How to instantly approve bookingsSwitch on Instant Book in your settings
- How to add booking notesQuick guide on how a mentor can add notes to a booking
- How to Handle Refund Requests
- How do I make a booking?A step-by-step guide to finding activities, choosing a session and completing your booking on Eequ.