Managing, cancelling and messaging customers
Bookings FAQsEverything we're asked by mentors about bookings
What happens when I receive a booking?Find out what you need to do if somebody books your course or workshop.
How can I see a child's date of birth?Where can I find the date of birth for children booking with me?
Mentors: Cancellation/Refund FAQsEverything we're asked by mentors about cancellations
How a Mentor Cancels a Booking or sessionLearn how to cancel a booking or session step by step
How to cancel one attendee and keep others in placeIf you receive a booking that can only be partially approved you can cancel one attendee
Video Tutorial for Mentors: How do I cancel an upcoming workshop or course?A quick video tutorial on how to cancel a workshop or course.